One theory is, of course, speculation about the effects of being purchased by Microsoft. It isn’t that hard, and it’s well worth the effort, but most people are used to simple installers. I’ve talked to parents, for example, who have been interested in Minecraft for their kids, but felt intimidated over how to get it going. If you’re not enough of a geek to figure out setting up an account and installing Minecraft, you are left searching for assistance. Mojang seems more structured more like an open-source project. (1) As an aside, I think this has been a long-term problem. Apparently they have no actual customer support for this kind of problem.
For other support, submit a bug report (to an ignored bug reporting system? Anyone see a problem here?). After some more exchanges with they basically said they were billing and account support. I started looking at the bug reporting system and noted several tickets addressing or related to the issue. So, I contacted They responded as if they were unaware of the issue and recommended I report the bug. I did a bunch of reading and was bit shocked Mojang hadn’t addressed the issue yet. Everything seemed great until I tried to launch Minecraft.
I had not been reading about any crucial problems so I decided to upgrade my mid-2013 MacBook Air, as I primarily use my desktop for business work. I usually find it best to wait for the dust to settle after a major software release. I waited about a week before installing Yosemite. Otherwise, skip to the next section below to get on with the fix. Microsoft acquisition?)Īctually, there are a few other possible theories. Apparently not (or insert other excuse here…. And, one might expect that they started testing Minecraft on Yosemite, along with other software developers, back on June 2nd, 2014. While a month is quite a while to wait for such a crucial update from a major software vendor, Mojang at least had access to Yosemite since the PUBLIC beta offering on July 24th, 2014. Background rant (or, Hello Mojang… anyone home?)Īpple officially released OSX Yosemite a month ago on October 16th, 2014.
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